Introduction

Welcome to Medical Tourist Greece ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, create an account, schedule a medical consultation, or otherwise use our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

About Our Services

Medical Tourist Greece operates an online healthcare appointment platform that connects users with licensed healthcare professionals for medical consultations.
Our platform facilitates appointment scheduling, secure communications, and payment processing for consultation services. We do not manufacture, distribute, or sell pharmaceutical products.
Healthcare professionals make all independent clinical decisions. Any diagnosis, treatment recommendation, or prescription is solely the responsibility of the licensed healthcare provider.

Information We Collect

Depending on how you use our services, we may collect:

Personal Information

• Full name
• Date of birth
• Email address
• Telephone number
• Residential address
• Country of residence
• Emergency contact information (where applicable)

Identity Verification

Where required by applicable law or healthcare regulations, we may collect identification documents for identity verification.

Medical Information

To facilitate healthcare consultations, you may voluntarily provide:

• Medical history
• Current medications
• Allergies
• Symptoms
• Health questionnaires
• Consultation notes
• Supporting medical documents

Health information is handled in accordance with applicable privacy and healthcare laws.

Payment Information

Payments are processed through trusted third-party payment providers.
We do not store your complete debit card or credit card details on our servers.

Technical Information

We automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral source
• Date and time of access

How We Use Your Information

We use your information to:

• Create and manage your account
• Schedule healthcare appointments
• Verify your identity where required
• Process payments
• Communicate appointment confirmations and reminders
• Provide customer support
• Improve our website and services
• Maintain platform security
• Detect fraud and unauthorized activities
• Comply with legal and regulatory obligations

We process personal information only where we have an appropriate legal basis under applicable privacy laws.

Healthcare Providers

Licensed healthcare professionals using our platform are independent practitioners responsible for providing medical services.

Information shared during consultations may be accessible to the treating healthcare provider to facilitate appropriate medical care.

Healthcare providers are responsible for maintaining their own professional and legal obligations regarding patient confidentiality.

Payment Processing

Payments for consultation services are securely processed by trusted third-party payment providers.
These providers process payment information in accordance with their own privacy policies and applicable financial regulations.

We do not retain complete payment card information.

Cookies and Similar Technologies

We use cookies and similar technologies to:

• Maintain website functionality
• Improve user experience
• Analyze website performance
• Measure website traffic
• Enhance platform security

You may manage cookie preferences through your browser settings.

Disabling certain cookies may affect website functionality.

Sharing Information

We may share personal information with:

• Licensed healthcare providers involved in your consultation
• Payment processors
• Technology service providers
  Identity verification providers
• Cloud hosting providers
• Customer support providers
• Legal or regulatory authorities where required by law

We do not sell personal information to third parties.

International Data Transfers

Because our services may be used internationally, personal information may be transferred to and processed in countries outside your country of residence.

Where required, we implement appropriate safeguards to protect personal information during international transfers.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce our agreements

Medical records may be retained for longer periods where required by applicable healthcare regulations.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion where permitted by law
• Restrict certain processing
• Object to processing
• Withdraw consent where applicable
• Request a copy of your information in a portable format

Requests may be submitted using the contact information below.

Children's Privacy

Our services are intended for adults or individuals who are legally permitted to obtain healthcare services under applicable law.

We do not knowingly collect personal information from children without appropriate legal authorization.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those websites separately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will become effective upon publication on this page.

The Effective Date above indicates the most recent revision.

Consent

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein, subject to applicable law.