Welcome to Medical Tourist Greece ("Company," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website, mobile services, and online healthcare appointment platform (collectively, the "Services").

By accessing or using our Services, creating an account, or booking a consultation, you agree to be legally bound by these Terms. If you do not agree with these Terms, you should not use our Services.

About Our Services

Medical Tourist Greece provides an online platform that enables users to schedule and pay for medical consultations with licensed healthcare professionals.

Our platform facilitates appointment booking, secure communications, and payment processing.
We do not provide medical advice, diagnose medical conditions, prescribe medications, manufacture pharmaceuticals, or operate as a pharmacy.

All clinical decisions, diagnoses, treatment recommendations, and prescriptions are made solely by the licensed healthcare professional providing your consultation.

Eligibility

To use our Services, you must:

• Be at least 18 years of age or the legal age required in your jurisdiction.
• Provide accurate and complete registration information.
• Have the legal capacity to enter into a binding agreement.
• Use the Services in compliance with all applicable laws.

We reserve the right to suspend or terminate accounts that contain false or misleading information.

User Accounts

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• Keeping your account information accurate and up to date.
• All activities conducted through your account.

Notify us immediately if you suspect unauthorized access to your account.

Medical Consultations

Healthcare consultations are provided exclusively by licensed healthcare professionals.
Users understand and agree that:

• Consultation outcomes cannot be guaranteed.
• A healthcare professional may determine that no prescription, treatment, or referral is appropriate.
• Medical decisions are based solely on professional clinical judgment.

Booking a consultation does not guarantee any specific medical outcome.

Medical Information

You agree to provide truthful, complete, and accurate medical information.

Providing false, incomplete, or misleading information may affect the quality of your consultation and may result in cancellation of services.

Appointments

Appointments are subject to healthcare provider availability.
We make reasonable efforts to ensure appointment schedules are accurate but cannot guarantee availability at all times.

If a provider becomes unavailable, we will make reasonable efforts to assist you in rescheduling your consultation.

Fees and Payments

Consultation fees are clearly displayed before booking.
Payments are securely processed by authorized third-party payment providers.

By completing a booking, you authorize payment for the consultation fee and any applicable taxes or service charges.

We do not store complete payment card information.

Cancellation and Refund Policy

Users may cancel appointments in accordance with the cancellation policy displayed during the booking process.

Refund eligibility depends on the circumstances of the cancellation, including provider availability and whether the consultation has already taken place.

No refunds will generally be issued once a consultation has been completed unless required by applicable law.

Healthcare Provider Independence

Healthcare professionals using our platform are independent practitioners.

The Company does not control or influence:

• Medical diagnoses
• Clinical recommendations
• Treatment plans
• Prescription decisions
• Medical documentation

Healthcare professionals remain solely responsible for the healthcare services they provide.

No Guarantee of Prescription or Treatment

Using our platform does not guarantee:

• A diagnosis
• A prescription
• A referral
• A medical certificate
• Any specific medication
• Any particular treatment outcome

All clinical decisions remain solely at the discretion of the treating healthcare professional.

User Responsibilities

You agree that you will not:

• Use another person's identity.
• Provide fraudulent information.
• Attempt unauthorized access to our systems.
• Disrupt or interfere with the platform.
• Upload malicious software.
• Use the Services for unlawful purposes.
• Violate applicable healthcare or privacy laws.

Intellectual Property

All content on this website, including text, graphics, branding, software, logos, images, and website design, is owned by or licensed to Medical Tourist Greece.

No content may be copied, reproduced, distributed, or modified without prior written permission.

Privacy

Your use of the Services is also governed by our Privacy Policy.

By using the Services, you consent to the collection, use, and disclosure of information as described in that policy.

Third-Party Services

Our platform may integrate with third-party providers, including:

• Payment processors
• Video consultation services
• Identity verification providers
• Email providers
• Cloud hosting providers

We are not responsible for the availability, security, or policies of third-party services.

Limitation of Liability

To the maximum extent permitted by law, [Company Name] shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Your use of the Services.
• Delays or interruptions in service.
• Technical failures.
• Decisions made by healthcare professionals.
• Third-party services.
• Unauthorized access beyond our reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

Disclaimer

The information provided on this website is intended for general informational purposes only.

It should not be interpreted as medical advice, diagnosis, or treatment.

Users should seek professional medical advice from a qualified healthcare provider regarding any medical concerns.

If you are experiencing a medical emergency, contact your local emergency services immediately.

Suspension and Termination

We reserve the right to suspend or terminate access to the Services if:

• These Terms are violated.
• Fraudulent activity is suspected.
• Required legal or regulatory obligations apply.
• Continued use poses a security or compliance risk.

Force Majeure

We shall not be liable for delays or failures resulting from events beyond our reasonable control, including natural disasters, governmental actions, internet outages, labor disputes, pandemics, cyberattacks, or failures of third-party service providers.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Medical Tourist Greece is incorporated, without regard to conflict of law principles.

Where mandatory consumer protection laws apply, nothing in these Terms limits the rights provided under those laws.

Changes to These Terms

We may update these Terms from time to time.

The revised version will become effective when published on this website.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the entire agreement between you and Medical Tourist Greece regarding your use of the Services and supersede any prior agreements or understandings relating to the Services.